"Great experience! After my initial request for a quote, I received a phone call to follow up on any questions I had about purchasing an AED. Shannon did a great job corresponding with me by phone and email. They offered very competitive pricing. I purchased two AEDs today, and received follow up emails regarding how to register my AEDs and tracking information. Disclaimer: I have not received my AEDs and other supplies yet, so I cannot attest to the quality of the products."