"I ordered a Fluval spec for $44 and few dollars more free shipping with $50 purchase. So ordered a fluval filter media with it. I was happy because my order processed on the same day and the following week another notice my order was processed. So I called them and asked. The filter media was processed 11/12/11 BUT my tank was not processed until the 11/16/11. And I was told she does NOT know why. So 4 days to process and then another 7-11 day for shipping. WOW!!!
NEVER again!!!!"