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2020-01-11
1/5
Never got my order-ZERO Communication-RIP OFF COMPANY
"Don't order from AmeriMark unless you just want to donate money to them and never get your product!! I ordered a small, simple order-4 duplicates of the same thing in the middle of November-they took my money as soon as I placed the order online. After 4 weeks of not hearing anything aside from the order confirmation email-I sent an email asking where my product was and why hadn't I heard anything at all. I received a response that the product was on backorder until 12-27, fine, but why didn't they let me know this right away? Soooo 12-27 came and went and still nothing. I sent them another email, and this time, two days later received a postcard in the mail stating it was still on backorder and should arrive by January 5-HMMMM...needless to say-that date came and went, still nothing...I finally called them and after much debate with a foreign woman I couldn't understand-I was transferred to their main location in Ohio...there I was told that my card had been declined so they didn't process the order!!! WTF! I had been charged way back when I placed the order...she tried to tell me that it was a pre-auth and should have dropped off--I received a new card in the new year from the bank, so if they were still trying to charge the old card [again] yeah, it would not have been a valid card anymore. She also told me that the shipment they received in January when they tried to charge my old card was again on backorder and wouldn't be in until sometime in March and did I want to give her my new card to "get on the list" again...NO NO NO!! So I wait over two months and hear nothing from these people...how hard would it have been to let me know via email or something when I placed the order that it was on backorder and I wouldn't receive it for several months?? But nope-nada...What kind of a scam is this crap? It looks like the other reviews are very similar to mine-total rip off..never get product ordered, no communication etc etc..I still have to go back through my old bank statements to see if she was telling the truth about that charge dropping off, but since the initial charge was NOT showing as a pre-auth..I doubt it-and I'll have to go through the chargeback process...Long store short..SCAM COMPANY, NEVER GIVE THEM YOUR CREDIT CARD, DON'T ORDER ANYTHING FROM THEM AS YOU WILL NEVER GET IT...THEY REALLY NEED TO BE SHUT DOWN!!!"
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