"We ordered one Winfax Pro 10.02 on 4/25/03 from Softwareoutlets and received their email confirmation on the same day. They did not ship the version we ordered, they shipped us version 10.0. We have some problems with version 10.0 on Windows XP and emailed to them to exchange. They have not replied to our email request of exchanging to the version we ordered (Winfax Pro 10.02)."