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2019-12-16
1/5
Misleading Shipping Terms
"I ordered two stockings on December 2nd as a part of the Cyber Monday promotions. Shipping was advertised as 'delivery in 5-9 business days'. What they fail to tell you is that these terms apply once your item ships. When your item ships could vary widely, it could even be months after your order is placed. I spoke with customer service on December 16th and they could not guarantee delivery before Christmas, so I guess I'll cross my fingers and any future additions to the family will NOT get Lillian Vernon stockings."
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