Apparently Gauranteed means something different in china
"This company is horrible. We ordered 1000 bands for a public event. Paid the expedited shipping and production cost. Guaranteed delivery by the day of our event and now we will not receive the until 3 days after the event. When I tried to call and be refunded the expedited shipping cost (which on their site it said " Guaranteed delivery by") they told me to take my issue up with UPS. I did not pay UPS the expedited shipping cost. If you read their online profile it claims to be an american company yet all the bands are produced in china and the customer service is run out of India. We will never use this company and suggest that prospective buyers go elsewhere where the people know what the definition of guaranteed is or at the very least willing to rectify their mistakes and back up their product. BUYER BEWARE!!"