- STORE REVIEWS
- PRODUCT REVIEWS
2005-09-15
5/5
"I was quite pleased to find that Axent Micro's price for a certain external hard drive was $60 lower than the manufacturer's price and the general online standard.
Axent's customer service was quite cautious about credit card security- after a short call to a very helpful staff member, the order was underway. It arrived within four business days, and all was well. I'll certainly consider Axent Micro the next time I require hardware."
Detailed Ratings
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
