Complete crooks. Either fully incompetent or just pure dishonest.
"Mark something shipped, never ship. Cancels weeks later when I contacted BBB. Hope I get my refund. Its been so long they've had my money interest free. TOTAL BS. No phones, no messages online answered or emails. Contacted BBB, all of a sudden they Email me and say they will refund...someday. Till then, I remain ripped off, mislead and out of my money and no product. Such a scam they are running. Low low low people at Botach. THESE ARE THE WORST KIND PEOPLE ON THE EARTH!"