"My story is exactly the same as the rest of you, so it's fairly clear that this is a repeating theme with this seller. I just filed and escalated a dispute with PayPal and I urge the rest of you to do the same. Also, you might want to consider sending Precision Photo an email threatening to file a consumer complaint with the Office of the Attorney General for Michigan, where this company is located. Here’s the link: http://www.michigan.gov/ag/0,1607,7-164-17331-42077--,00.html. Tell the seller that unless they respond immediately, either by shipping your order, or by cancelling it and thus refunding your money, that you will file a complaint with the office of Mike Cox. Hope this helps!"