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4/5
"Barebone kit no kidding. Just trying to keep my Socket 939 computer alive is becoming more and more challenging, and I ordered a Gigabyte Motherboard from these guys.
communication was OK, recieved notice that the order was received in their system, but not notice that it had shipped. When I called, they told me it had shipped.
When it arrived, it was the motherboard in a used mylar bag in an unmarked cardboard box supported by foam rubber. No manual, no cables, no hookups, nothing but the motherboard.
Set it up, get everything configured, and I get a "Packard Bell" splash screen... OK, so it's OEM Packard Bell. They didn't mention that in the web page, but OK... a little tweaking in the BIOS and the splash screen goes away. A little more tweaking and I get everything to work just fine.
Overall, not a bad experience, but not for novices. If you haven't built up a bunch of computers and know your way around BIOS/Motherboards, don't buy from these guys. Go to Tiger or New Egg instead."
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2007-11-05
2/5
"Ordered an e-bay item with a photo of a Merkury camera battery charger, received a Digital Innovations charger instead. I'm sure it works fine, but I had good reason to order the Merkury product. Not what I wanted or ordered, but for the price, not enough to make an issue out of it. I believe D.I. counts on this."
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4/5
"I'm curious to know if there's an order placed on NWDirect that *doesn't* receive a call saying that the product is backordered and "would you accept XXX replacement?" Placed an order yesterday and received a call this morning suggesting a generic replacement model charger, at the bargain price of $69.99, which was eventually haggled down to $44.99 ($10.00 more than I had agreed to pay for the name brand product). I went onto e-bay and found the replacement model charger NWV had suggested for $10.00 with $7.00 shipping, or $17.00 total. a full $52.00 less than I'd pay at NWV Direct.
Looks pretty straight up bait and switch to me.
--FOLLOW UP--
Received an e-mail saying I needed to contact the vendor (in addition to them contacting me) because there was a problem with the order. Same message. "There was a problem with the website" (worked fine for me...) and "the product is backordered. Are you in a hurry?" then the guy offered the same knock-off charger for the same price, $30.00 more than the brand-name charger for my camera.
I cancelled the order. I recommend you don't place yours.
--UPDATE--
10/29/07
OK, in the interest of giving credit where it's due, after posting the above, I received a call from a supervisor at NWV Direct. He offered to drop ship the unit (A Canon battery charger) from an Arizona warehouse at no shipping cost to me. I'd already bid on the same unit on E-Bay so I told him I'd let the auction play out. In an effort to make me a happier customer, he then offered two high capacity batteries at no cost to me. When I lost the auction, I contacted him and placed the order. No shipping charges. Fair enough...
Was I surprised when the order shipped from their Brooklyn location when no fewer than three of their employees told me they had no units in stock? Well, more amused really. Truth is, their extra effort and the extra batteries have made me happier about the transaction.
I also bought the knock-off charger that NWV had offered for $59.99 from an e-bay reseller for $9.99 with $7.00 shipping. Total cost: $16.99 new and in the bubble packaging. I'm not sure why. Maybe I'm taking the NWV's rep's advice that the knock-off is a good product. I'll test it out and depending on which is smaller/lighter/faster, use that... or both."
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FotoConnection (eshopperpro4.com, TVsDepot, TheWizStore.com, ephotoclub, 1stopcamera.com, Inoax.Com,
2005-02-18
1/5
"straight up bait and switch Brooklyn grey market.
They will not give you the price you see on the net, they'll call to pressure you to "upgrade" to the US version, which in most cases is just the product itself, and if you do bite, and buy the product from them, customer service is a guy who bounces you into one voice mail box after another, then hangs up.
Leaves you feeling like you need to wash your hands after talking to them.
Don't buy here."
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