"Unfortunately the pharmacy my doctor wanted me to use does not carry Benlysta self inject pens, so I'm stuck with these $&@holes. Was supposed to start my injections on 1/9/18 didn't get meds until 2/1/18. Now I have to say that the majority of the people I have talked to were pleasant, however there have been a few that were rude, or just fell out the stupid tree and hit every branch on the way down! For example: I called to to refill my medicine, it came in opened the box and low and behold they sent pre-filled Syringes not pens! Which may not seem like a big deal to some but to me it's huge, it's the wrong delivery method and I am unable to use a syringe due to my condition. So I call them they tell me that the computer says they sent the right thing, after arguing with this lady for 20 minutes so puts me on hold and tells me to call back tomorrow the department I need is closed. So I call back go through the same crap argue with another idiot woman and finally after losing my temper and cursing at her I tell her I can take a picture and send it if she wants me to but I know what a damn syringe is for God sake I'm not an idiot and she hangs up on me! So I call back get a different woman and she tells me the people I need are closed and I will need to call back on Monday, so needless to say they screwed up my medicine I missed my dose because I can't hold a syringe and hopefully my CNS will hold off till they send me the right stuff! Thanks BriovaRx for $&@#%*^ up again!"