- STORE REVIEWS
- PRODUCT REVIEWS
2005-05-04
5/5
"This was my first order with Monarch. I'm happy to say that it was a good experience. I pre-ordered an AMD64 3200+ Venice chip knowing that it would probably not ship til the 6th of May, but JoeF let us know that they received them early. He then upgraded my shipping from express saver to overnight shipping and threw in a free t-shirt. Now that's service. Monarch Joe knew we were dying to get our hands on these new chips and he helped get them to us quicker.
I'm definately shopping with the them in the future."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall customer service
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
