- STORE REVIEWS
- PRODUCT REVIEWS
2021-12-07
1/5
TERRIBLE, TERRIBLE, TERRIBLE!
"I never take the time to write a review, but given my experience with them this holiday season I want to make sure others avoid buying from this company altogether! I placed three different orders in early November 2021. The first order arrived fine. Product was smaller than expected, but darling none the less. Second product - prelit potted spruce tree was a gift for my daughter and 2/3rds of the lights were not working. I asked Brecks to send a new one, but they were out of stock. Third product/order was a cardinal bell and weeks after I placed the order and only after I reached out to get a tracking number did Brecks inform me the item was no longer in stock. Ridiculous!!! I hope this business goes out of business given their lack of customer service, inventory management and short response time."
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