- STORE REVIEWS
- PRODUCT REVIEWS
2010-05-14
5/5
"Lasermonks is a reputable organization, and it's easy to have positive buying experience with them. Search the model, placed the order, and it arrives in a couple weeks. I've purchased color and black ink a few times and buy a few to save on shipping. I've been a satisfied customer for years.
The purchase not only was cheaper than at my local computer store, but they put a portion of the proceeds towards ethical causes. They also included a plastic sleeve to return the old cartridge, so it can be recycled."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2004-08-23
5/5
"I ordered a chemistry book in very good condition. It was $75.00 at bookstore, and $20.00 for a nonrequired workbook supplement. I got both combined at bookbyte for $56.50 w/shipping included! I never buy the nonrequired supplements. I saved $18.50 or $38.00 with supplement :)
I asked a unique question and was responded within 2nd day. The bookbyte menu also included the shipping whereabout details which alleviated my paranoia I was going to get burned."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
2004-03-18
5/5
"They accepted a return on a scanner I bought, no hassle, which I found a much better price on Amazon. Understandably, they only matched locally, therfore excluding Amazon. I recently purchased a modem from them and the "sales associate" was friendly and knew when to go away. A very pleasent expierence."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Speed of web site
Web site reliability
Web site being easy to use
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