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Updated on: 2021-07-14
1/5
Vendor Deception - Chairish NO Integrity
"I don't believe "your" vendor was Honest!
The lamp is nice looking. BUT upon looking at it, it was NEVER cleaned up!
The underside of the wood base is full of dirt and cob webs.
And most of ALL I don't believe Monica. When I inquired about when the lamp was last re-wired, she said in her comment back to me " in 2019".
So I am completely disappointed with this purchase.
It is like she was in a hurry to get rid of it, because there is something wrong with it.
Absolutely NO care was taken to clean this lamp before shipping to me!
It will have to be professionally re-wired before it can be used. And I have no idea how much this will cost me.
And the underside base wiring looks to be RUSTED and the WIRING OLD!
See the attached pictures.
What can you do to compensate me?
OR should I send this BACK and incur the return shipping cost?
Was this lamp in a filthy basement?
Please pick your vendors more carefully.
I will NEVER trust this vendor to make a purchase ever again!
I received your Voice Message from yesterday, Thursday July 8, 2021, sent at about 2:00pm.
I will not Continue with this deceptive, unprofessional Customer Service!
In the past I've bought items from 1stDibs and never had a problem with their Vendors or the items I purchased.
As the "face" Chairish is the responsible business partner with all of the Vendors you represent. It is not only Your reputation but also that of all your Vendors.
The merchandise is FAULTY and not as described, the Comments from Your Vendor at "Store House Vintage" (Monica) was a LIE!
It is therefore Your obligation and best business practices to instruct Your Vendor "Store House Vintage" (Monica) to immediately have UPS come remove/return this faulty item to "Store House Vintage" at THEIR EXPENSE using their Return Label.
I as the customer am under no obligation to incur Any Costs, nor use of My Time, being this merchandise was not as described and I was LIED to by Monica at "Store House Vintage" as to the condition of the Lamp!
This faulty merchandise needs to be picked up and returned immediately!"
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