- STORE REVIEWS
- PRODUCT REVIEWS
2017-12-05
1/5
Worst Experience !
"Never ever would buy another item from this company !Bought an airplane that came in with a broken tail , never unpacked it , just opened the box , saw the tail been broken , made the photos and closed it back , created RMA . 1 week goes by and I am still fighting with hobby tron to take my item back and issue a refund, they keep throwing it back at manufacturer , but manufacturer has nothing to do with it , all they can do is to fix , replace parts. Customer service is SO rude ! Instead of helping they attack you! When I finally got a hold a manager called Ben , I got even more rude treatment , couldn't handle, had to pass an issue to my husband. Based on my experience , it is a standard treatment provided to a customer by hobbytron. I would seriously consider shopping somewhere else."
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