- STORE REVIEWS
- PRODUCT REVIEWS
2015-07-06
1/5
"This company is outright dishonest in their business practices and claims of customer satisfaction. In my situation, the prices quoted on their website for the t-shirts I was ordering was completely incorrect (it only included the t-shirts but not the screen printing so my order ended up being double the quoted price). I ran several quotes over several days to look at different options so it wasn't a one time glitch in the system. I only found out the real price after I made a non-refundable deposit, of which I was only notified that it was non-refundable after it was paid. When I received the t-shirts, they were marked up all over the front from the screen printing process. I brought this to their attention and was told that I needed to wash the t-shirts to get that out. These are supposed to be sold as new items meaning I would have to delicately wash them and press them to try and get them to look "new" again myself. What's the point of buying a new items if you have to then clean and press it yourself to try and make it sellable. I attempted to trouble shoot these situations with their sales team and it was one excuse after another as to why they couldn't stand behind their business claims and they had no intention of trying to correct their mistakes. As soon as they get your money, you can forget about getting any decent customer service or quality product. I do not recommend using them at all!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
