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2018-03-09
5/5
The service is out of this world
"My gosh I brought the sixthreezero Around the Block April 2017 it was fast shipping... product was exactly what was described and I had a minor issue where the box was damaged during shipment but the damaged part was replaced ASAP... I got to ride it 2x's before heading in for back surgery my reason for purchasing the bike was an incentive to get myself better so I can ride my bike....looking at it everyday would make me have the will to get up and about sooner than later to get back at life however, that didn't happen due to complications I ended up with another surgery and I wasn't able to ride my bike at the time that I wanted so there it sat with a metal chain on the side of my home awaiting... A few days ago after coming back from a Doctor's office visit I found my bike chain cut and the bike was gone... Man tears just came down as if someone had passed...My sadness was not of anything but the emotional value I had with that bike.... A police report was filed however, I didn't have the serial # so I called Beach Bikes and OMG I can't say enough the compassion and the kindness I had to experienced that day made it all better... They offered to get me another bike for less the experienced overall I can't get from anywhere else. I am so thankful I originally decided to purchased the bike from your company back in 2017 best decision I've ever made and thank you for the kindness you've showed during my not so great time of my life ... You've got a customer for life..."
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