"Doesn't respond to email, messages, or social media. How ever you can contact them by phone. The rock rails for my Liberty took 3 month to arrive are fairly stout, but I had to modify them just a bit. IMO having two frame mounts makes for a weak center section, so I faced up a center mount. Rails were difficult to mount up since they didn't include mounting templates (someone forgot to include them). Called to customer service line and was basically told to deal with it. Hence my 3 stars."