"I ordered a plaque in november 2016, for employee of the month for October of 2016, and the put the year of 2015. Who orders an employee of the month a year later? I told them about it and ask if I sent it back if I could get it fixed or get a new one discounted, and she said nothing they could do but make a new one st full price. The plaque is very cheaply made and there was no way I was going to spend another $55 on a possible messed up plaque again. Go to a local store this place don't care"