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2019-08-30
1/5
Happy days, I purchased 2.5k brick.
"Short and skinny support was helpful, but it doesn't matter because the product ****. Never going to buy from them again. I'm really not happy with my purchase.
Bought a 2.5k~ laptop. graphics card physically burnt out within 2 weeks, never smelt a melted graphics card before. Support was decent with response times. rebacked up my fresh transferred data, wiped the comp and shipped it back to be fixed thus using my brand new warranty on my brand new computer. After getting it back it blue, yellow, and pink screened every few hours and several months after. I honestly can't remember but I think I backed it up and wiped it a second time to send it in. But that might be my annoyed imagination. Stopped playing games on my gaming laptop and just used blender and Photoshop for art gigs. Constantly saving to my external hard drive in case my laptop bit the dust. At least I can use the thing for half of the reason I purchased it. Tried playing moonlighter as it was free this month on unreal store. laptop shut off without warning before finishing the tutorial. After letting it sit for a day turned it back on to a black screen. After some fiddling I got it working. Now when I plug in both of my two 1080p monitors I lose all my video feeds. So looks like I can't use m monitors anymore. Happy days, I purchased a very expensive brick. As I recall I did purchase an additional 3 or 5 yr warranty when I sent it back the first time. So I could theoretically send it in to get fixed. But at this point I don't want to waste any more time or money on this. I have to purchase more drives to back up everything and then actually back up. . . I'm just going to build my own tower so I know it works. Then I can finally play games again on a machine that wont melt!
Buyers remorse super hard. Should have spent my money to build a boss gaming tower that actually works the first time. My 12yr old tower is still going strong. Can play Starcraft 2 on ultra as if it were pac-man.
Symptoms: over heats very quickly doing anything from Bit blaster XL on steam, or having 20 tabs open in chrome, or even 1 inactive tab for thirty minutes (computer starting to overheat writing this comment after I went away to get some coffee). My old customer tower can do all of this without blinking. I don't know if it is the heat sink, thermal paste, the graphics card, case design, or what. But the computer shouldn't overheat just being on for an hour doing nothing at this price point. If it was a POS $50 laptop I could forgive that. But at $2.5k it should be able to handle low demand steam games, internet browsing, or being left idle for a while without melting. Also if it damaged my 45" 4k, or my display adapter from an overload when it shutdown while playing moonlighter's tutorial I'mma be super ****!! Bad enough I spent my money on a laptop that can't do what I laid down hard earn cash for. But also damaging my other assets. MMmmmh... I'm peeved.
Specs:
NP9172 Notebook, $2,429.00
Components:
- 7th Generation Intel® Core™ i7-7700K Processor ( 8MB Smart Cache, 4.20GHz)
- 17.3" Full HD IPS Matte Display with G-SYNC Technology (1920 x 1080) Back Order! (ETA: 03/21/2017)
- Screen Calibration [+$35.00]
- NVIDIA GeForce GTX 1060 GPU with 6GB GDDR5 Video Memory
- IC Diamond Thermal Compound - CPU + GPU [+$35.00]
- Windows® 10 Pro 64-Bit Edition Preinstalled [+$50.00]
- 16GB Dual Channel DDR4 SDRAM at 2400MHz - 2 X 8GB
- 1TB WD Blue M.2 SSD [+$250.00]
- 2TB 5400rpm SATA3 Hard Drive [+$60.00]
- Killer™ Dual Band Wireless-AC 1535 M.2 AC Wireless LAN + Bluetooth Module
Software & Services
- Sager 1 Year Limited Parts and Labor Warranty"
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