- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2019-01-22
5/5
Rugs.com delivered
"We hit a good sale. Significantly less than what we could buy local for comparable items. Even got a cut to fit insulating nonslip pad. That was rather costly, but since we saved so much on the rugs, the total was still within my budget. Chose free delivery, thinking free usually means to expect it sometime within the next month. Three business days later, we had rug delivery via FedEx at the front door. Our items are in great shape. No damage, no flaws. Two beautiful rugs at a great price and delivered fast. I will shop at Rugs.com again when ready for the next one."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2014-11-24
2/5
"The product quality at Silkies.com is fantastic. But I always wait until there are multiple items I want to buy before I place an order. The order fulfillment process is way behind industry standards for a company that isn't a local retailer (who might fill the occasional order). I ordered last Monday. The order was not in a box until Friday and arrived at the USPS on Saturday. Today is Monday again, and I'm not confident I will see my order before the end of the week. It took ten business days to get my last order. I should not have to pay for expedited shipping in order to get it out the door in five days. Good product but be prepared to wait for it."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
