"Whatever you do in life, never EVER use FedEx. I had an urgent shipment due on Monday. When i still don't have it on Tuesday i call them up (after waiting for the shipment all day at home). They have no idea why it has not been delivered, and PROMISE i will have it on Wednesday. Well, today is Wednesday and i'm waiting for the shipment at home for the second straight day.
I get a call from them saying that they messed up and didn't even try to get it delivered today. The THIRD day after i was supposed to have it.
So i call the customer service, and obviously they only tell me the same bull**** i already got from the previous call.
There's no compensation for my financial loss that occurs because i don't have what i was supposed to have 3 days ago, or for the 2 DAYS i've been waiting for this really important shipment AT HOME.
So avoid using FedEx AT ALL COST. Use DHL or any other courier instead."