"Customer service agent was very helpful on the phone in helping me choose the LED lighting system best suited for my application. He also gave me good advice about how to install the system. After I received my lighting kit and accessories, I was a little disappointed that there were not instructions in how to properly connect the Snap&Lite LED Strip Interconnector Cables. After connecting a couple incorrectly, resulting in some bad connections, I figured it out, but only after ruining a section of the LED light strip."