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2021-07-29
1/5
Worst customer service
"My son received some cleats as a gift from my husbands boss. My son didn't like them and I called to do an exchange. If you don't have the persons first and last name, home address, email, phone number then you can't exchange an item and I didn't know this until my husbands boss received a refund. I called before I sent the cleats back and after and was told that I should not have any problems with the exchange, I just couldn't return them. As soon as they got the cleats they sent the money back to my husbands boss that he no longer works for. Obviously your representatives need more training because they are providing false information."
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