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Updated on: 2021-07-25
1/5
Absolute Crappy Customer service.
"I tried for months to order a pb4sq Polaris pump housing. Then it got lost in the mail. FedEx gave me an incident number but said Leslies was the shipper so they needed to call FedEx and supply me with the incident status and progress. Leslie’s refused. So I got on the chat line and ordered another $75 housing. The agent promised it would arrive in 5 days. It did not. Leslies never contacted me. So I got on the chat line. The agent said it was not in stock so they canceled my order without telling me! So I asked to speak with a manager and was told no. I asked if any pumps with housings were available. They told me that I would have to check myself. I did and there were! So I asked Leslies to remove the $75 housing and send it to me. They refused. So I had to buy a new $450 pump, just to get the housing!"
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