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2005-09-15
5/5
"Purchased: Systemax Ascent BA3400 PC
Ordered on June 26th and computer was delivered the following Friday. Arrived in great condition and am very happy with the system which is being used as a student computer for my daughter in college. My one and only complaint was that the hard drive was formatted FAT32. It is well known in the industry that NTFS is a better way to format a hard drive with Win XP and I was disappointed in this. Systemax stated that the way they mirror the image on the drives will only allow them to format FAT32. Not sure if I buy that. Anyway, converted the drive to NTFS myself and all is fine. Also wish they provided the original Windows XP CD. They do provide a recovery CD that would do the job but not really the same as having the Win CD to recover or repair an install. Would buy a Systemax from them again none the less with good prices and decent customer service. At just over $800 the system really rocks for the money."
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Overall quality of ordering process
Ease of ordering online
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Delivering products on-time
Delivering products damage free
Overall technical support
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Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
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2002-10-06
5/5
"Back again with my second purchase from BOLData. Ordered a custom gaming system this time with Athlon 3500, nVidia GeForce 6800GS PCI Express and Enermax Super ATX tower with clear side panel. The system really rocks! Ordered over the phone and it came the following week. I could not be happier with the system and the quality of components for the price. A great company to build any kind of system for you to suit your needs."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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