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2018-02-28
1/5
Very unfair
"I have recently turned in my EVGA GTX 1080 TI for Warranty repair, and after EVGA reps received my Card, -To my surprise- they informed me that my GTX 1080 TI no longer qualifies for a warranty repair.
The reason they gave me is that they found a scratch on the gold plating of the PCB and gave an excuse that it is not in factory condition. So knowing there isnt much that I can argue at that point, I asked them if there is anything that they could do; expecting maybe a fee for repair. But no help was offered and they returned the card back to me.
Upon receiving the my GTX 1080 TI back into my hands I was baffled to see that somehow this scratch was even found. It is almost undetectable!... I am very disappointed in EVGA and I do not believe that this should have been a reason for EVGA to deny me a Warranty service repair!..
I have had many GPU's in my recent past, and among them I have had some GPU's that had full on damaged Gold pins, and yet they still worked! This was something that EVGA shouldn't even have mentioned, especially since it is insignificant and had no cause in the GPU dying. Shame on You EVGA, Shame On YOU.
Now, I have a 1080 TI which will have to be sold on ebay for chump change!"
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