"I placed three orders with them since October of 2005. Their prices have been good, and they shipped promptly.
I had to return the last item I purchased since it did not meet me needs. That is when their true nature surfaced.
They gave me the run-around for weeks, not responding to emails or calls. After finally getting the RMA I shipped the product back to them.
It's been over a month now and no refund, and they have not returned any of my calls.
I will certainly never deal with them again."