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Updated on: 2018-03-07
1/5
Home Depot Revisited and Winning of Law Suite Against HD for $2476.
"Purchased Pergo flooring at The Home Depot (Dec 2017) . After delivery to improper address and delivery much later than promised ( I called 3 times and spoke with 2 managers and an assistant who said that they would call back to tell when goods would be delivered, but did not. Material delivery is time sensatibe because good neede to be aclimatized to humidity and temperature. The completed delivery included damaged material and they forgot molding and transitions. HD finally delivered 3 boxes of replacement flooring, and I picked-up missing material because they again forgot to deliver it. (I eventually returned he unused 3 boxes to the store so that they could be removed from my account). An experienced installer began job, but was in a hurry. He installed 1st room. I give him a 3 rating out of 5. He did not reappear. Next other installers began to finish job. They were incompetent and inexperienced. One of the installers complained that the floor was not level. They called their office (Contract installer) who contacted me with a demand that they level the floor at a cost of more than $2300. I wonder if the installers are given a bonus for selling extra, unneeded, work. I refused, and negotiated with the store (Tracy) to have them complete the job because the floor was level (I have a level, the installers did not.) HD said I would have to waive my guarantee rights (I did not agree) , but was unable to get form to me, and installers continued unknowing of HD's demand. The installers continued, clearly unable to install material properly. At one point they walked off the job, because of a dispute with their management, and finally left, the job after 4 days, not completing it. ( I was so happy to be rid of the installers that I gave them a $100 tip. One of the installers brought a US flag to our house and left it inside because he fould it at the dump, and claimed that he was patriotice because he served in Iraq and did not wish to see the Flag disposed of in the dump. The flag was crawling with bugs, but he left it in our home overnight, my wife telling me not to get into a conflict because she was afraid of consequences.). They installed damaged material (corners chipped) though I pointed to extra material that was available (never used). I contracted for its completion elsewhere. The HD installer’s poor installation that could not be remediated remains. I have not experienced the problems caused by not leveling that they predicted. After negotiating, phoning their Atlanta Office (Dominique Nixon (many times) and not gaining a helpful response I went to the store 3 times and after defaulting on appointments they finally sent an inspector to view the job (he tore molding from my wall to verify my complaint that the floor was improperly run up to the edge of the wall, but did, and was not capable of replacing it) HD (Dominique) agreed in writing to compensate me $1000 (Far too little for the problems that they caused. I signed their release but did not receive the $1000. I called Dominique, **** he did not returmy calls. I brought HD to small claims court, they sent an upscale NYC lawyer (D'Amato and Lynch) to defend them. After 2 appearances, the court awarded me $2476.
HD is so hardline that they spent, and lost, many more funds than the $1000, that I had originaly accepted so that the horror of dealing with them would end, even though it did not cover my expenses.
Thie above chronicle is only a small portion of what occured. It soulds like a fairy tale, but in reality is the realization of nightmares occur in our lives."
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2013-10-11
5/5
"I am creating a Web site on wix.com to sell my home. They offer templates that allow an easy method for creating a site, or one can start the site from scratch. Wix will spend unlimited time to assist if questions arise. If you are inexperienced they are a clear choice to set up your site, if you are an expert they will save you an enormous amount of time. Initially the service is free. Try it."
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2013-10-11
1/5
"Went to store to purchase refill for Soda Stream machine. No staff available. Walked out without purchase. They look as if they are not in business."
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2013-10-05
5/5
"Safemart is a class act. They are an alarm monitoring company whose basic business is monitoring equipment that reports security breaches or fire occurrences at your premises. They provide faultless service and clear instruction at every stage of one's order. Their monitoring cost is among the best in the industry. Their equipment cost is low. Their ship time is immediate. Safemart provides e-Mail information that is relative to every part of the order process.
I am writing this review because Safemart is so far ahead of other retailers, no matter what their specialty is, that they deserve to be praised. The existence of an organization such as Safemart gives on hope that all is not lost in our world."
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