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Updated on: 2020-04-03
1/5
Will NEVER buy from them again!
"Purchased a 45 piece everyday flatware set, Boutonnière style on 3/2/2020.
Within one washing in the dishwasher, all butter knives came out completely rusted and one small spoon was rusted. Looking further at my flatware, I notice their products are made in CHINA! I sent an email along with photos a week ago and no answer. I tried to call customer service and their mail box for messages are full and will not allow more messages. I looked on their return policy and Oneida wants ME to send back THEIR defected products at my cost! I am so angry that I can not speak to a representative and ask for a return label since it was their fault they sent me defected products. I also noticed on the Oneida.com web site they do not allow any reviews of their products and they fail to disclose that their products are made in China. I will never recommend them nor will I ever purchase another product from this company again. They don’t stand by their products. Buyer beware!!!"
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