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2021-12-31
4/5
Arrived exactly as described
"Yes, it took three weeks to arrive but I got exactly what I ordered in first class condition. After two weeks I contacted them, it took them a week to respond but they were attentive to my concerns. The item I ordered was $50 cheaper (all included) than I could get it here in the US. Is it the genuine item? Yes, I was replacing one I had, it's the genuine article.
If you want something quickly, then look elsewhere, but if you are willing to wait then try them. i will shop with them again."
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Merchant Member
2017-05-24
5/5
Great customer service
"I ordered the wrong size canopy. Called customer service at Gardenwinds. Short four minute wait time before speaking with a customer service agent who was very friendly and efficient. New canopy ordered and return procedure.given in a very clear manner. A very pleasant experience with an online company. Thank you."
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