"I purchased a shower kit. It came with only 2 walls (no base or doors). I tried calling EH to purchase base and doors in addition but they could only accept a return (my $$$ to ship) and send me a full kit with walls, doors and a base. The company they purchased it from (MAAX) was unresponsive about the product and doesn't carry this model/sku on their website. This has been a nightmare and it wouldn't be an issue if EH actually cared what their customers were going through. The kit could be separated on their end to just send me the doors and base but instead I'm struggling and paying way more than expected."