- STORE REVIEWS
- PRODUCT REVIEWS
2015-05-09
5/5
"I just want to start out by saying that you have a WONDERFUL customer service team! I have not had the pleasure to speak with anyone but Aditi, but I am sure everyone else is just as amazing! Aditi has been answering my emails in a timely manner since the very first one. She has been very explanatory and answered every question I asked. I am a customer service representative myself, and these are the requirements I hold myself to as well, and I have been very well recognized for it. I believe Aditi deserves the same! Even a raise or a promotion! It is quite frustrating when you cannot see out of old prescriptions, and are waiting but there is something wrong in the warehouse. But with a rep like Aditi, she makes me calm and relaxed and reassured. I know a lot of people do not understand that shipping stations crash periodically, or orders are picked incorrectly, but I do and she is handling this very well. It makes me so sad to realize that most customer service reps mostly only hear the angry customers, and very rarely get a good review or compliment. So here is mine. Please take some time to consider this well deserving team member! Excellent experience and customer service!"
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