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1/5
Don't walk run!
"Shoplet listing clearly stated a Boss welding helmet filter that was auto darkening. Also said included was a bracket that holds the filter assembly into the welding helmet. What I received was the bracket only. I called customer service on a Friday and explain that the welding filter did not come. Was told they would get back to me. I did not hear from them so I sent out an email Tuesday. As I did not hear from them I called back Thursday. This time they offered to refund my money as it was a bad listing. I told them in my opinion it was bait and switch as it was no chance to the listing on their website. Told them if it was an honest mistake it would have been fixed very shortly after my phone call last Friday. Told them if they were going to refund my money then the listing had better have been corrected. If it had not been corrected I expected to get the welding filter as listed. Sure enough I immediately went to the website after hanging up with tech support and lo and behold the listing had not been changed. I called tech support back and told them that in automotive industry this was called bait and switch. Told them I wanted the filter as listed and not to refund my money. In my opinion not a company to do business with. Run away! Do not pass go, after reading the other reviews on this site I see that my opinion of this company is shared by several others! Again run!!!"
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