- STORE REVIEWS
- PRODUCT REVIEWS
2016-02-13
1/5
Customer Service is very unhelpful.
"I have ordered from Ballard Designs a few times in the past and like the items in the magazine and went to make a significant purchase (over $600) but by the time I got online to do so (because of a reconstructive knee surgery) my coupon had expired 2 days prior. I called to see if there was anyway they could honor this since like I said I had quite a few things to purchase and customer service couldn't offer me anything. You would think this store would want my money and be willing to honor the code or a manager or someone could give me a new code or take my order over the phone and do something to help their customer. This was not the case and is very disappointing since there were a few things that I really liked, but I will shop else ware from now on unless I can get the 20% off."
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