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Updated on: 2018-01-02
1/5
The worst clothing products ever made and the worst customer service. DONT BUY FROM THEM
"I ordered 2 clothing items both were very very cheaply made and falling apart upon my opening packaging. Also items came in thin packages that were torn as well. The items were ordered as extra large and so cheap they were actually extra small in size. Childlike in sizing although i ordered full womens sizing! Both were frayed in a number of areas and the pockets on the sweater were so small i could not get my finger into them and they were placed way to the back of the sweater! Impossible to even use the pockets. And they had holes in them to boot! DO NOT ORDER FROM THESE PEOPLE. !! WARNING!! I NEED TO RETURN THIS CRAP TO THEM. I HAVE TO FIND A WAY TO PRINT OU RETURN LABELS OF WHICH THEY HAVE YET TO SEND TO ME AND BUY NEW PACKING MATERIAL AT MY COST. !! I WANT TO BE REIMBURSED FOR THESE COSTS AS WELL YET THEY REFUSE TO ASSIST!!"
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2017-12-20
1/5
Awful customer service and they dont care . Cheap products and zero product check. Zero
"I placed an order of over $2600. Two of th end tables were sent from a third party, which is HUGE part of the problem! THERE ARE ZERO QUALITY CHECKS DONE ON ANYTHING ! Whatever goes wrong at delivery to the customer resides on the customers shoulders. I am old and sick and have had numerous health issues and all my family gone. I am alone. And have no one, i wanted to have a little xmas for myself and ordered a few things. Let me tell you. The two end tables were for my bedroom. And were made of entirely of glass. Neither of the drawers will open! One of them arrived in a hundred pieces of broken glasss and they have left me to try and dispose of it! REALLY?? JAN FISHER ONE OF THE SUPERVISORS MADE THE WHOLE EXPERIENCE ABSOLTELY UNBEARABLE.
SHE KEPT DEMANDING PHOTOS AND WOULD DO NOTHING WITHOUT THEM. IT WAS A NIGHTMARE FOR ME TO TRY AND GET THEM TO HER. ONE SHE GOT ANOTHER SHE DID NOT.
They wont take any responsibility for anything. Nothing without photos. They put everything on you!!
Then i sent them additional info to not send two pieces of art and they sent them out anyway then wanted to try and charge me a restock fee. !! A lamp also defective. Hairline cracks in the base. Ridiculous. I sent photos of this as well. The end table not in a million broken glass pieces. The drawer knob pull wont pull the drawer out at allland is semi detached from the drawer. Screw exposed. I would advise NEVER ORDER ANYTHING FROM THIS COMPANY. EVER!
I HAVE SENT A CHARGEBACK THRU MY AMERICAN EXPRESS FOR THE LAMP THEY HAVE CHARGED.
THEY STILL WONT CREDIT MY CREDIT CARD FOR ANYTHING!
SHE WONT RESPOND AFTER I SENT FIVE EMAILS TO HER TO ASK HER TO DO SO.
ITS AN AWFUL COMPANY
IM SICK NOW AND HURT IN MY CHEST FROM ALL OF THIS UNDUE AGGRAVATION
OVERSTOCK DOES NOT DO THIS.
IN ALL MY INTERNET MAIL ORDER EXPERIENCES!! I HAVE NEVER GONE THRU ANYTHING LIKE THIS
I ALSO PAID AN ADDITIONAL $20 FOR ONE MONTH FREE SHIPPING. THEN THEY WANT TO CHARGE ME A. FEE TO TAKE SOMETHING BACK THAT I HAD NOT BEEN NOTIFIED HAD EVEN BEEN SHIPPED AND TRIED TO CANCEL
THEY SAID THEY NEVER GOT ANY OF THE NOTIFICATIONS. I SENT FIVE. REALLY HARD TO BELIEVE THAT.
I HAVE TO REPACK THE ONE TABLE UP AND WAIT TO HEAR FROM THAT JAN FISHER WOMAN ABOUT ALL OF THIS/
SIT AND WAIT AND IN THE MEANTIME ITS ALL ON MY CHARGE CARD ."
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