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2014-12-18
1/5
"I ordered two simple, inexpensive items from the "last chance on a a great sale" for Christmas. Of course, they were not available without paying a high price for expedited shipping. Decent deals, though, so okay - January it is. Happy New Year presents! But during checkout, I was charged for "RUSH" shipping. I emailed to ask why, got one rep who "refunded" shipping which made my order total go UP! Sent the email thread to corporate - I guess they apologize with a $15 credit code for next time.... Only what about this shopping experience would make that a logical thing for me to do? They have cool gifts, but who needs to chase bogus shipping charges? Won't use the code, won't shop there again. Buyer beware."
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