- STORE REVIEWS
- PRODUCT REVIEWS
2017-07-11
1/5
You'll be lucky if they ever send out your item.
"I ordered some swords for my wedding, gave them my card details and received an order confirmation email telling me my order would be sent in a few days. I get plenty of emails from them, but every single one is marketing material despite the fact I opted out of any material. Before long a month has gone and no word of my swords. I email them asking what's happened, and they tell me they cancelled my order. They claim they sent an email, but the date they gave was three days before I made my order. When I tell them I'm unhappy they reply with 'I'm sorry there was a problem with your card'. They get their dates mixed up, send me a confirmation email, then cancel my order without telling me and have the nerve to blame it on my card, an issue they didn't mention once prior!
Steer clear."
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