- STORE REVIEWS
- PRODUCT REVIEWS
2006-09-18
1/5
"I purchased an MSI-1036 January 19, 2006. I have already written a review of my purchase, as it was an awesome experience. However, since June I've had nothing but problems with my laptop. The battery is held on by a latch that is part of the laptop, not the battery. I informed Gary of the issue, and that while I was still in school, I'd just duct tape it. I told him that I'd contact him again mid-July to arrange getting the unit fixed. He said he needed to contact MSI to find out what would need to be done. Since mid-July I've called on average 2x week, and only reached him 2x. I've emailed asking for help, emailed with "threats" that I would post negative feedback here, at notebookforums.com and contact the Better Business Bureau. With no response to my needs (I type this on a $499 Great Quality laptop, while my $2000 MSI 1036, & 3yr warranty sits dead), and requests and constant calls I am left with no choice but to warn others not to do business with Gary Schultz and Raw Power PC at this time. Prior to doing business with Raw Power, I'd checked here, the forums and other places and found that he was a good company. If things change, and he begins to be active in his business once again, and treats his customers as they had been treated up till the last couple months, then I will again leave remarks."
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