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2016-12-20
1/5
HORRIBLE
"I got a Lenovo Y50-70, barely used it and the hinge broke twice. They deleted all my data on my computer, all my upgrades, all my programs, everything when I only needed the physical aspect of my computer fixed. I told them a myriad of times and I'm pretty sure I wrote on my invoice that I do not want my internal computer touched, but they decided to delete everything without confirming that I wanted such a thing to happen. Customer service is a joke. No one knows what they are doing or gives you accurate information; no information is consistent. YOU CAN ONLY SHIP LENOVO PRODUCTS FOR REPAIR and you pay for shipping it out. There is no way for you to go anywhere local if you want to use their warranty. I WILL NEVER GET A LENOVO AGAIN. It's horrible."
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