"I placed an order for a Canon Powershot 450 on May 4, 2006. Shipping is from 7-12 days. I waited after 12 days to call them. They didn't send me any email regards to my order or status of my order. I finally login their site and checked the messages, they told me to contact this guy name Thomas. He is a butt hole. I asked him why has my camera not ship yet, he ask me why shipping address is different from billing address...after I verified everything, he told me to add a shipping address into my billing address too, but I told them there is no section in their website that allow me to do that...he didn't explain or show me how...He immediately offer to cancel my order. I called to check why and try to solve the problem...Gosh! they offer to cancel instead of HELP. So, I got mad and cancel my order. BAD SERVICE"