"Ordered infrared thermometers on 4/7 and specifically asked if they had them in stock as this was and still is a very hot item. Was promised they had a good inventory and would be shipped immediately to be delivered on the 10th, they even charged a rushed shipping fee. I followed up on the live chat to ask for shipping details they said they would be delivered on the 13th. Same thing on the 13th I had to follow up to ask about shipping details and was told the 17th. I asked about picking up in person as I have business in Houston where they are located and was told that is not an option. Was also told they would refund the expedited shipping upon delivery. Not sure why they would have to wait until delivery for that to happen other than they have no intent on ever delivering the item they do not have! As of today 4/24 it is the same story of being told they are backlogged and doing everything they can to ship orders."