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Merchant Member

2025-03-25
1/5
Not satisfied.
"The Rx sunglasses I ordered with my bifocal Rx, came with just the magnifying part. I needed it to be bifocal. I can’t use the ones that they sent. They would make the correct one for me if I paid $14.50. I’m not paying any more for glasses that should have been made with my bifocal Rx."

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Goggles4u from Goggles4u has responded
Posted Mar-28-2025

Hello Linda,

We sincerely apologize for the glasses issue you've experienced. After carefully reviewing the details, it has come to our attention that there was an error in the selection of lenses during order placement. Unfortunately, SIngle Vision Reading lenses were selected instead of Bifocals and you were not charged for Bifocal lenses in the original order.

We understand that such issues can sometimes occur when ordering online. Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.

Regards,
-Goggles4u