"Bait and switch. They give you a reasonable price to send in your iPhone. And when they receive it, they make up a malfunction that didn't exist before you sent it in and then lower their offer. They said my screen had a pinkish hue to it. I have pictures of my iPhone before I sent it in and there was absolutely nothing wrong with it. I took their offer anyways without argument because I didn't trust they would sent it back to me in the condition I sent it and then be screwed by someone else. So beware, their offer will be smaller after their "inspection"."