- STORE REVIEWS
- PRODUCT REVIEWS
2015-01-06
1/5
"This is regarding Gateway 15.6". I have had the worst experience yesterday working with Gateways customer service. It has not been a yr & touch pad stopped working. The rep that was working with me instructed me to refresh the laptop which caused ALL OF MY PROGRAMS USED FOR MY WORK to disappear. My husband & I are infuriated that not only did they not fix the touch pad problem but now I have to do extra work in getting all these programs that were deleted in working order in order for me to continue working & this also includes our financial info that was ready to go to our accountant for tax season. I will never ever buy any anything from Gateway again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
