"I placed and order and promptly received my order. Unfortunately the item was defective. I emailed Jizbee and they were awesome. I was sent a reply almost immediately and they took care of the problem right away. I needed the item I purchased for a vacation that would begin only 5 days from the time I emailed Jizbee. They sent me a new product and I received it in time for my vacation. I am very pleased with the service I was given from Jizbee. I will be a Jizbee customer regularly due to the way this issue was handled. Thanks Jizbee!"