"Recently I purchased a 65 inch 4k tv. It was delivered easily. After opening as a Christmas gift. We discovered several pixels not working on dark colors. After 4 unsanwered emails where photos of damage were requested. I called waited 13 minutes to speak to representative. Explained issues and waited on hold for another 10 to 15 minutes as they finally looked at emails and now a,month later a shipping company will call to get tv and once they receive it I will be reimbursed for cost of tv. I will never shop there again."