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2019-09-11
1/5
Research Companies before you buy
"Placed an order Friday at 1042 am. They say it wasn't until Monday though my bank charges and the internet receipt say otherwise. Most companies where the items are in stock gather the order and once your cards been charged they ship the item. Not this company. Gabriella and Glorianna will be perfectly happy to tell you you're not reading the orders OR your bank statement correctly . This is by far the worst company I have ever dealt with in my entire life. They are unprofessional , rude, belittling , crass , inept , etc. If I were you, I would find a company that actually WANTS your business because a guitar (gig) bag and some guitar pics are apparently beyond their ability to ship in a timely manor. Again I say... Both Items were in Stock... It was ordered 42 minutes after California opens for business on a work day (Monday-Friday) Payment was taken from my bank. They say I wasn't charged yet I showed them through "Chat Now " that my bank was in fact charged and they say " sorry for the inconvenience " . People just want what they payed for in a reasonable timely manor. I'm a fairly reasonable person. If a company drops the ball and apologizes , i'm fairly responsive and accommodating. But when customer service tries to find every reason to blame the consumer (customer) and refuses to absorb ANY of the responsibility and basically makes you out to look like a feeble minded simpleton . It's just BAD BUSINESS . Save your money people, shop with companies that appreciate your investment in their company. Save your money for companies that recognize you're the reason they can put food and comfort in their lives. You will get no compassion, accountability or customer service with WWBW.com . All I purchased was a 38 dollar guitar Gig bag and 100 pack of assorted guitar pics. Both items " In Stock " . I can't imagine the frustration of a customer that NEEDS the item for a birthday or Holiday gift."
2019-09-11
1/5
If you don't NEED the item
"Placed an order Friday at 1042 am. They say it wasn't until Monday though my bank charges and the internet receipt say otherwise. Most companies where the items are in stock gather the order and once your cards been charged they ship the item. Not this company. Gabriella and Glorianna will be perfectly happy to tell you you're not reading the orders OR your bank statement correctly . This is by far the worst company I have ever dealt with in my entire life. They are unprofessional , rude, belittling , crass , inept , etc. If I were you, I would find a company that actually WANTS your business because a guitar (gig) bag and some guitar pics are apparently beyond their ability to ship in a timely manor."
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