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2015-07-14
1/5
"Ordered a laptop mid June. Estimated delivery June 27. After many phone calls, sitting on hold for 30-45 minutes each time, no laptop almost 1 month later. First agent said he would call me with order status, he never called back. 2nd agent told me laptop was backordered although it showed in stock online. Then 3rd agent told me it wasn't backordered and it would ship immediately. Checked my order status this morning and shows credit card declined which is unbelievable and to call the 800 number to expedite the shipping process. Another 30 minute wait, 4th agent told me my order had been cancelled. Would not let me talk to a supervisor. Told me I had to start all over again and reorder. Apologized for any inconvenience.......really????? STAY AWAY FROM THIS COMPANY!!!!!"
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